the sims medieval activation code failed

Given their poor customer service and apparent indifference they may have lost 2 customers, one of whom has had a monthly Vodafone plan for a decade.Every now and then, you may run into the Connection Problem or Invalid MMI Code pop up error on your Android device.

I guess they don't care about losing customers nor the difficulties they are causing in the midst of an unprecedented crisis. They don't seem to be even trying, it is impossible to get a human involved in resolving this, it is all automated or semi-automated messages. The quality of customer service is appalling. The irony is that apparently you can get a new phone online with Vodafone or somebody else but Vodafone cannot resolve this problem online. Most likely by then the number may be irretrievable and I wouldn't have a phone in the meantime. After doing this, Vodafone is now saying that this can only be resolved by going to the shop, when it opens, with the SIM and a photo id. First they said reset the secutiry on the phone with proof of id. Vodafone keeps changing the message, they don't seem to have an online process for this. To eliminate a SIM or phone fault, if possible try your SIM in an alternative phone, when you replace the SIM in the phone try doing a manual roam from the connection settings onto an alternative network and back onto Vodafone, this will refresh the network on the SIM.Ī replacement SIM from Customer Services to enable you to do a SIM swap here Swap your SIM may solve the problem, also it won't hurt to do a further online chat, you may get an advisor who actually looks at the account and doesn't just give the first answer.Īt this point, this is going to require a customer service complaint. It may just be a SIM error or the fact your phone is not reading the SIM. If you have an online account or have the My Vodafone application on the phone, that would be the first place to check, if your account is active, this will confirm your SIM has not been disconnected. Hi am wondering if the SIM hasn't been disconnected from the network, it would be very strange to disconnect a PAYG SIM when there is credit and the phone has been used for sending the occasional text message, you should also have received a text message before disconnection to ask you to make a chargeable connection to the network or top up to keep the SIM active.

The sims medieval activation code failed